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NDIS Plan Management and Support Coordination: How Do They Work Together?

NDIS Plan Management and Support Coordination are two services that work together to help people implement their NDIS plan but in different ways. Because the two services are frequently conflated, many people are perplexed about what each does or does not do.

In this article, we will look at the differences between these two and how they interact.

What Exactly Is Plan Management?

Plan management handles the financial administration associated with an NDIS plan. This includes paying your providers’ invoices, claiming through the portal, and offering you a monthly statement that shows how much of each expenditure you’ve spent and how much is left.

It’s crucial to remember that, contrary to popular belief, plan management does not imply that your entire NDIS plan will be managed. Plan managers can only assist you with the financial aspects of your NDIS plan.

What Can a Plan Manager Do For You?

Plan managers will not assist you in locating the appropriate support for your needsthat is the responsibility of support coordination. Furthermore, plan managers are not accountable for ensuring that you stay within your budget, so you will still need to be involved in your NDIS journey. Working closely with you and your support team, your Plan Manager will assist you in having choice and control over your plan.

Your Plan Manager is in charge of the following:

  • Making claims through the NDIS portal;
  • Payment of provider invoices;
  • Taking care of your reimbursement claims;
  • Monitoring your spending against your planned budgets;
  • Keeping and safeguarding your financial records.

What Exactly Is Support Coordination?

Support coordination assists you in putting your plan into action by locating and connecting with service providers who are a good fit for your requirements. Support coordination, unlike plan management, does not assist you in managing any financial aspects of your NDIS plan.

What Can a Support Coordinator Do For You?

A Support Coordinator will assist you in understanding the plan you have been given and what it can be used for, as well as connect you with appropriate NDIS providers. They aim to assist you in optimising your plan and making the most of your funded support.

They will also help you negotiate with NDIS providers about the types of services they offer, the amount of service they can provide, and the price.

  • assist you in understanding the specifics of your NDIS plan;
  • locate and connect you to service providers;
  • provide advice and guidance throughout your NDIS journey;
  • assist you in tracking your plan’s progress and preparing for your review meeting.

What Is the Distinction Between Specialist Support Coordination and Support Coordination?

There are three levels of support coordination that can be incorporated into your plan:

Support Coordination

This support will help you develop the skills required to comprehend, implement, and apply your plan. A support coordinator will work with you to ensure that a variety of supports are used to help you maintain relationships, handle service delivery duties, live more independently, and be a part of your community.

Support Connection

This assistance is designed to improve your ability to connect with informal, community, and funded supports, allowing you to make the most of your plan and accomplish your objectives.

Specialist Support Coordination

This is a more advanced level of support coordination. It is intended for people in more difficult situations who require specialised assistance. A Support Coordinator will assist you in managing challenges in your support environment and guaranteeing consistent service delivery.

How Does NDIS Finances Plan Management Differ From Support Coordination?

The NDIS can help finance both plan management and support coordination, but there is one major difference between the two. According to the NDIS Act, there are no terms for having to fund for plan management included in your plan, which means that if you ask for it in your planning session, they must give it to you.

In contrast, not everybody is qualified for support coordination. The NDIA evaluates each case individually to determine who is eligible for support coordination and will usually only offer funding if you do not have an informal network of friends and family who can perform a few of the tasks a support coordinator does, such as assisting you in finding and connecting with NDIS providers.

Because NDIS plan management and support coordination address two distinct needs, they are funded in separate categories, allowing you to receive funding for both in the same NDIS plan. This funding will remain included in your NDIS plan on top of any other support you receive.

Who Is Qualified For NDIS Plan Management and Support Coordination?

Both of these services are fully funded by the NDIS, but there is one major distinction. There are no prerequisites for including funding for plan management in your plan. That is, if you request it during your planning meeting, your planner must include it.

In contrast, not all participants qualify for support coordination. The decision to be included in support coordination funding in a plan is made on a case-by-case basis. In general, if you do not have an informal network of family and friends who can help you find and connect with service providers, support coordination will be part of your funding.

Plan management and support coordination address two distinct needs and are thus funded in separate categories. This implies you can include funding for both in a single NDIS plan.

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NDIS Plan Management and Support Coordination are two services that work together to help people implement their NDIS plan but in different ways. Want to learn more? Check this out!